Privacy Policy

1. What We Collect and Why

When you fill out a form on our site, we collect the basics: your name, email, company name, website URL, and whatever you write in the message field. We ask for this so we can actually respond to your inquiry and understand how we might help.

We also pick up some technical information automatically, like your IP address, browser type, and which pages you visited. This helps us understand how people use our site and where we can improve the experience.

2. How We Use Your Information

Simply put, we use your information to do what you'd expect: respond to your questions, deliver our services, and keep our website running smoothly. Occasionally, we may send you relevant updates about our product engineering and GTM services, but only if it makes sense given our conversation.

We will never sell your personal information to third parties. That is not how we operate, and it never will be.

3. How We Keep Your Data Safe

Your data is stored using industry-standard encryption and security measures. We use Supabase for data storage, which provides enterprise-grade protections including encryption at rest and in transit, SOC 2 Type II compliance, and regular third-party security audits. We take data security seriously because our clients trust us with sensitive product and business information every day.

4. Cookies

We use essential cookies to keep the site working properly. We may also use analytics cookies to understand visitor behavior, things like which pages get the most traffic and how people navigate the site. You can manage your cookie preferences through your browser settings at any time.

5. Third-Party Services

We work with a small number of third-party services for analytics, email, and CRM. Each of these providers has their own privacy policies, and we encourage you to review them. We only share the minimum amount of data necessary for these tools to function, and we choose partners who meet high security standards.

6. Your Rights

You have full control over your personal information. You can request access to, correction of, or deletion of your data at any time. If you want to opt out of marketing emails, you can do that too. Just reach out to us at privacy@bacancy.com and we will take care of it promptly.

7. Changes to This Policy

If we make meaningful changes to this privacy policy, we will update the "last updated" date at the top of this page. We recommend checking back occasionally, but we will not make changes that reduce your rights without giving you clear notice.

8. Questions?

If anything in this policy is unclear, or if you have questions about how we handle your data, reach out to us at privacy@bacancy.com or through our contact page. We are happy to explain anything in more detail.